Went to get my car (Nissan Rogue) fixed after I was involved in an incident. ACC did a great job with the repair and kept me posted frequently as to the progress. They delivered the vehicle in a great condition, 5/5 for their effort.

It was a smooth experience. They regularly updated the status. The only useful portion of the status update was the time by when vehicle would be ready. They estimated 11 days of work and got it ready in 10 days. Some of the status updates were misleading. For example, after 2-3 days of dropping-in the vehicle, an update was received saying that vehicle is being reassembled. A day later another update was received that workshop is waiting for some parts. The timeline in these updates was the only thing that I took seriously.

That's one off te best shop & professional specialty those body tech

My car was smashed in the left rear. Brought it to ACC Auto collision center. Was impressed about the timeline they represented to fix this. It took less time for them to fix it. My car was promptly returned. Very happy with them.

I have a 2019 bmw 440i that I just started leasing. Unfortunately, during the recent rains here in California, I was rear ended and my entire black rear bumper and diffuser were covered in scratches, little dings and even paint from the other drivers car. Stressing about my new car, I didn't know how long it would take to fix, how much it would cost and I was also dreading being temporarily out of a car during the busy holiday season. Im so glad I found ACC Auto Collision Center. They are an express center, so they were able to assess the damages themselves, provide me a quote with regards to the repairs and then fix it themselves. I preferred this method versus getting a quote and going to different shop. They got me a loaner car and within just a matter of a few days, my bmw was back to brand new. Very happy with their work and they will definitely be my go to car shop in the future.

I had a wonderful experience at ACC COLISION CENTER of Newark. I made appointment, and from that moment they took care of everything. They even sent me updates and helped process return of my rental. Wonderful job and company

I recently had my SUV repaired at ACC Auto Collision Center and I was impressed with their service. They did a great job and my SUV was like brand new afterwards. They provided great customer service and kept me posted with status of repair. I highly recommend them!

Repair my car very well great place to go collision repairs especially if the insurance company ref u there

Awesome repair job! Took care of all the details regarding my claim. They made sure to have a rental car company there to pick me up when I dropped of my car for repairs. They kept me informed on the entire process of the repairs. These guys are very professional and do quality work! I would recommend this shop for anyone looking for "dealership" quality work!

I had a very minor accident - a broken driver-side mirror. However, they did a very good job in fixing it and completed it promptly as well. The fact that they are a complete shop - Geico authorized, with on-site Enterprise rentals, makes it very convenient. Also they have a good notification system, letting you know when you can expect service to begin, conclude, etc. Highly recommend them!

I will highly recommend this place because 1) of Andrew Choe and the rest of the crew who are all professionals in dealings with me. 2) the communication on the updates of where they’re at in fixing my car 3) they did a superb job on my 2017 Subaru Forester. My car looks like it hasn’t been hit by a deer.

Good experience overall. The gentleman working on my case explained everything to me very clearly and patiently answered my questions too. I was able to pick up my car in a reasonable amount of time. At which point he also went over the work that was done and showed me the fixes.

You received my car dirty and returned it clean and ahead of schedule. No complaints. My car had a number of issues from getting hit from behind on the interstate. I've had it back for 3 1/2 weeks now and haven't found any problems with the work you did.

They are Geico authorized collision center. I had a few dents in my Toyota-Rav4 and they provided a reasonable estimate of price and timeline. Everything went smoothly. They have good communication and provide excellent service and work.

I took my car to this shop to repair my car, and they finished repairing my car before the due date. I am truly satisfied with their service. 👍🏻👍🏻👍🏻

I chose them to repair some damage on my Nissan and was very pleased with their quality of work and service. They are a GEICO express location which really helps to streamline the process and gave very frequent updates via Text on repair progress. Repair was done in a reasonable time frame and I recommend them wholeheartedly.

Nice customer service and very good hospitality. They have fixed my Morano after a rear hit recently. The communication process was awesome by the ACC and Geico. I have seen my car fixed very well and I'm satisfied with it.

I got into an accident and was very shaken up. As I sat on the side of the freeway waiting for the tow truck to arrive I did a search to find a place nearby to repair my car. I could not have been luckier to find ACC Auto Collision Center because they made the entire process so easy and stress free. Great communication with me, the rental car company and my insurance company. While I hope never to get into another accident again, I would go back to ACC in a heartbeat and highly recommend them to anyone in the same situation. Thank you for making a hard situation easy!

Took my wife's car in for repairs. The staff was courteous, the work was top notch and got my car back 2 days earlier than expected.

We were side swiped, damaging the whole front of our Ford Flex. ACC was recommended by Geico to us. It was conveniently close to our house. The consultation was quick, they were done with the car within days and I received text messages on the status every day. They were polite, and did a great job. We are really happy with the service and highly recommend getting a car fixed here.

Wonderful job. I've a long due to write this review on my first experience itself somehow it got delayed. Finally got a chance to write a review. Hopefully this review helps for someone who is searching up for body shop. I had an experience at Fremont center and after couple of months have another experience at Newark location. Both centers are extremely good at what they do. Highly recommended and No brainer to choose ACC for your car body repairs. Fremont ACC: I was searching for driver side mirror for my Toyota Camry , walked into the store, Jeff has taken all the details and told will get back in a day or two after searching up in the inventory. Promptly I got a call back in a day, found the part and got it fixed in few hours. Newark ACC: Met with an accident, right side head light, bumper totally got damaged. Geico was directed me to Newark center for repairs. They did fantastic job of fixing all parts, paint job etc and promptly texts you about progress of work.

Someone hit my car to front bumper on parking lot. I had a several body shops to choose from Geico. This center had the closest appointment and I pick it. Want to mention that it happened just before Christmas. The team did outstanding job by fixing my car and finished it as promised. During all that time I was receiving regular updates and I liked it a lot. I would recommend this Collision Center if you need fast and good quality fix.

My Honda Civic Ex 2018 was rear ended recently. When I contacted GEICO they recommended me ACC to get my car fixed as it is the closest one from my home. Dropping-off and pick up was very convenient as GIECO representative will be there on board to help you with everything, it won't take more than 30 mins. ACC did really good job fixing my car, they replaced everything which got damaged in collisio: truc, rear bonnet, interior holders and other small parts. My car looks like new now. Also they have very good notification system in place to notify you everyday about the progress of your car's repair status which is really helpful. I am quite satisfied with their service, will surely go back if needed and also recommend ACC to everyone.

The team did a great job of fixing my Honda CRV. I had a big dent in the rear. I was supposed to get asap before my international travel. I checked for all the Geico authorized centers and they accommodated my request in fixing it soon. They not only fixed it completely within their promised time, but were also prompt in providing timely updates. I would definitely visit here in future for any fixtures and strongly recommend for anyone in requirement!

This place has been awesome. I've brought both my Toyota Prius and my Cadillac here and have received top notch service. They told me exactly when my car would be ready and the cost. Plus Enterprise car rental is right at the shop...they are professional and honest

ACC Collision is one of the finest body shops in Fremont/Newark region. Andrew, Jeff & team are great to work with. Their service is top notch and their dealer network is pretty good. From dropping off my broken car to picking up a finished Vehicle within a week was an amazing experience! Overall Good team, quality service & great people!

They are Geico authorize collision center. They send out the repair status every day. So you can estimate the time to pick up your car. The repair service is fast. I highly recommend this center.

Great service. I had a quote to get me car fixed from being rearended within 15 minutes. They did all of the communication with my insurance company. They really made it very easy.

This place is on top of my list. They never seem to run out of time to update me of my car that they are working on. Won't you trust a team who are letting you know when and how they are in process of you car? They were also 9days a head of their schedule of thats a negative then i don't know what is negative about this shop!!! Awesome awesome job. My car is like brand new again. Cant even tell if was in accident.

Great Service! I put my new car for accident damage @ ACC. After repair my car look as brand new and was completely satisfy with there repair service. They also provided timely status update about repair work and completed the job in reasonable time. Highly recommended!!

Convenient and pleasant staff. On site Enterprise Rent-A-Car is also there which is absolutely convenient.

Easy to drop off, didn't take too long. Got my vehicle back early. The bent on my vehicle was completely gone.

They were very professional and took care of my cars body work. Paper work was done in few minutes and they had my rental car ready. Helps to have rental car in same location. There were frequent updates on the work being done via email and car was ready on the day they said it would be. Repair work was nicely done and repaired area was visually same as rest of the car body.

ACC Auto Collision Center fixed my BMW i3 that I have rear ended into a truck. My insurance company, GEICO, have stationed an on-site repair coordinator here. Soon after I have dropped off the car, I was getting constant e-mail/text updates on the progress, which was awesome. The work was completed on schedule as promised. The quality of the work was top notch, it looked brand new! The staff was professional and efficient.

I had a great experience with ACC Auto Collision Center. My mom’s Prius was rear ended by a truck in Mid Jan and my insurance recommended that I go to ACC. The staffs are very professional, friendly and efficient, drop off and explaining of the issue took about 30 mins, all paperwork were prepared prior so wait time was literally none. They asked whether I would like to receive txt messages to update the status of my vehicle and I did because I had to travel for work in the next 2 weeks. Thoughout the repair cycle, they promptly update me the status on a daily basis, I didn’t have to call them at all which is a fresh experience. They ended up finishing my vehicle’s repair 2 days earlier than anticipated. I am glad that I chose to go with ACC in Newark. Highly recommended!

If you need some work done on your vehicle I can't say enough good things about ACC Auto Collision Center. I own an insurance agency and other insurance companies should take a lesson from Geico and ACC. They were terrific! From the initial inspection to picking up the rental car right there and then picking up my vehicle and turning in the rental everything was seamless, even ahead of schedule. Communication of the progress of the repairs was a pleasant surprise. Every business should be run as well as ACC. Congratulations guys! Wes E.

Excellent staff and services provided by ACC team. They reparied my vechicle on time in fact couple of days earlier than the due date and kept me updated through out the process. I highly recommend them for any kind of auto repar & services.

Great repair service. Took my car in due to being hit. Everyone was helpful and courteous. Repairs were done quickly and I was kept up to date with the status. Very professional job!

My 2016 Nissan leaf needed a repair of the rear bumper and door that was damaged in a minor car accident. I had a great experience at ACC Auto Collision Center. They are friendly, courteous and very easy to work with. They fix my car within a week. Every day they send text update about my car.

I recommend them , they do very good professional job.

Such an awesome shop. Love that a Geico representative is on site as well as Enterprise. ACC provides lots of email updates and they're very responsive. Great customer service and pretty fast!

excellent service

They were very fast, and helpful. Very polite and explained everything in a way i could understand. They detailed the inside and outside of my car after they repaired my quarter panel, door and tail light. They said theyd be done on the 13th and was actually done the 12th

They did a good job in repairing my car and they did delivered the car 2 days earlier than the original.

I had a great experience at ACC Auto Collision Center. Compared to other Auto shops, their pricing was very competitive and the best part was that they kept me in the loop with all the details every day. My car was in serious accident, and I was quoted a three week repair time. When my car was picked up, I received an email update immediately. The days following the initial process, I would get an update stating that the repairs have started, the buffering process has begun, etc. The last thing is that even though I was quoted three weeks, the process was much faster and I received my car earlier than expected.

ACC did a great job on fixing my car. They did such a good job that I was wondering where the damage was. Customer service was great too, they kept me informed via Text messages. I would go here again and recommend this place.

Took my Geico insurance claim here. They're ale to fix all of the Rick chips on my paint, glass, and mirrors. Car look brand new again. They had all of the things I needed there to do a insurance claim and pick up a rental. I had a rental car for about 1 week while they worked on it. Drop off process took about 20 min.

Good service. Inspite of bad weather, they were able to get the replacement part and complete the task in a short time. Friendly staff. Overall very decent.

High quality repair shop

Very courteous people. My car was returned in a clean state. Repairs were complete well ahead of time and the enterprise rental office is within the ACC premises, so getting rental and drop off was easy. Was very convenient.

My BMW 328i was side-swiped by a Camry that ran out of control on the road one day. There were damages to my right car door, right quarter panel, tire, and alignment. Luckily, the driver that hit my car accepted full responsibility and was covered under Geico insurance. I heard from a close friend that Geico insurance has a local one stop shop where I can get inspections, repairs, and a car rental all in one place. So I decided to use the ACC Auto Collision Center to repair my car. I got to my appointment at 7:30am and was immediately greeted by the Geico representative. He inspected my car and went through the damages in detail. After the inspection, he introduced me to the shop manager and told me that the repair shop will also do a full inspection. After signing the required documents, I met with the Enterprise car representative, where he showed me the car rental and handed me the keys. They were super efficient and I was out of there at 7:45am! I was also pretty impressed with their customer service. While the car was being repaired, I received daily updates on the progress of my repair. I also received a phone call from them close to the completion date. Once I got my car back, I was completely amazed! It was like a new car and I could not tell the car had been in an accident. They repaired the rear bumper, rear lamps, quarter panel, door, pillars, roof, windshield and repainted the rear bumper. They even replaced it a new tire and reconditioned the wheels! They also did a car wash and vacuumed inside of the car. The only thing I found was that there was an extra small glob of paint on the left side of the bumper. I called the shop manager and with no hesitation, he told me to bring the car back to get it repainted. Overall, it was an amazing experience throughout and I would definitely take my car back for repairs in the future!

I was very happy with their service. They have kept sending text messages to inform the status of the repair. Highly recommend.

I stopped in here recently for some body work on my Mazda6. The staff were all very professional and courteous from beginning to end, and during the week and a half that my car was in the shop, I received daily notifications on the progress of the repairs. The team here was able to have my car ready to go on schedule, and even though I live a little further away, I will definitely be coming back if I have any body work needs in the future.

At first, I was a bit nervous to come to this shop because the last shop I went to was owned by a family friend (scared of getting jacked.. you know) but is all the way in San Mateo, so I took a chance and went with Geico's recommendation and am so glad I did. I brought my car here after it was vandalized pretty bad one night... someone took a crowbar to my baby, bashing my windows in and causing body damage to my lift gate and rear passenger door (both which had to be replaced). ACC had done an amazing job with the repairs. The cost of repairs was as reasonable as any $$$$ car repair would be but the communication and customer service was what really stood out about this place. Last shop I went to, I had to call repeatedly and get status updates to see when my car would be ready. This place sends you texts alerts on the progress of the repairs as well as follow up phone calls to YOU! I originally was supposed to get my car back after about 2 weeks but parts were on back order so the pick up date kept getting pushed back and pushed back... which was kind of annoying honestly BUT I know it's out of the shop's control what is on back order from the car manufacturer so I'm not gonna knock them for that. As a matter of fact, ACC compensated me for the delay by re-painting my bumper and spoiler (both were scratched by the vandalism but insurance wasn't going to cover it) and tinting my windows that were damaged in the vandalism as well, at no cost to me. They also kept my custom "Evil M" logo I had put on my car and put it on the replaced lift gate! Brownie points right there because I thought the logo was going to be a loss! I was dealing with Andrew and his customer service is amazing! The staff is super friendly and accommodating regarding picking up your car and dropping off the rentals as well. I'm hoping I won't have to make any more trips to any more body shops but I found my go to place if I ever need to. Thanks for the awesome repair job ACC!

I chose ACC because it was close to my job & on the list of companies recommended by my insurance. I found out the rental office is onsite. The employees were very friendly and the automated updates I received during the repair process were hilarious(in a good way) and definitely lighten the process. The day I picked up my car for all external repairs, they asked "do have time for us to detail since you are here?". WOW I felt like I have a new car outside and inside. I tell all my co-workers and friends about this amazing place.

Great service! i would highly recommend ACC Auto Collision Center. The daily text (my preference) updates where very nice. My car was finished ahead of schedule and it looked great! I was able to drop my rental off there with no hassle. Crossing my fingers I do not get in another accident but if it happens this will be my go to place

Our car was rear ended. The other driver had Geico Insurance. We were referred to ACC Auto Collision Center, Newark. From beginning to end, we had an awesome experience. They have email as well as text services which pretty much updates you more then needed and you know exactly what the current condition of the vehicle is. Also, in their facility, they have the Geico Adjustor as well as Enterprise Agent. We got a rental van as well as all issues related to the accident was handled in this location within 25mins and I mean from start to end. Few days later we picked up our Van as per the schedule. The Body work is covered for the life of the vehicle as long as we own the Vehicle. I would highly recommend this Center to all my friends.

Very friendly and honest people. Gave me back my Van in the clean condition. They even found me the new unused cell phone that I have lost somewhere in the van. Also, the enterprise rental office is available within the premise only, so getting rental and drop off was easy. I highly recommend this place for auto-body repair.

Excellent job and Service.

I have my car repaired at ACC collsion center through Geico. I have very pleasant experience with the staff and service and they are prompt and able to make repairs with perfection with lifetime warranty. Staff is very patient to collect each minor detail about the repair and also hand over the car in pristine condition as if nothing happened to the car. I highly recommend this place to everyone who is looking for best service.

I had My car repaired at this Body Shop through GEICO.It was great indeed a Great experience! Super accommodating staff that went above and beyond when repairing my car! I'd highly recommend this place!

My wife’s Acura RDX 2013 need rear bumper repair, it was hit by 2016 Honda Civic. The bumper was having a dent about 1 foot long on the left side. We were using Geico insurance and ACC is the closest approved repair list. We get an appointment within 2-3 days, went there Tuesday morning, get the rental car (From Enterprise) on the site, and took about 20 minutes to drop the car do paper work. ACC keep me update of the status daily through texting (You can choose contact preference email/text/call). The car was done on Thursday, picked up in the evening. I was very surprised that the bumper looks like brand new, no any noticeable repair; they even paint the small crack on the right side of the bumper not related to the accident. The cars also get washed and vacuum. Came home and found out that I forgot to remove my home key from the rental car key chain, ACC mail the key within 2 days I received it. I would definitely get back to ACC for any paint services if needed again in the future. Well done.

Good

Great service. I was in and out with a rental from the on site Enterprise in 20 mins. Would definitely recommend.

A few weeks I wrecked my Chevy traverse and as pretty distraught. I called my insurance company and they recommend ACC Collision. I was thoroughly impressed with everything from getting a car rental on the spot, to the text messages providing regular updates. What was even more impressive was that they were finished with my car a full 24 hours than when originally promised. All their staff was very friendly and professional. I hope I don't wreck again, but I'll return to ACC if I ever do again!

Recently I have been to acc auto collision it was great service.They had a rental car agent on site who got me in a rental car right away and they have updated my car repair status on each step.

I took my Mazda 2 for body repair. Gieco suggested this place to me. I am vert satisfied with the job and service. They kept me updated about the repair work via txt messages. Also did a great job.

I came to ACC Auto through Geico Insurance, when I arrived ACC, they already have a Rental car waiting for me, and finished all paper work immediately, and provided a full detail estimate quote, even though the whole cost will be paid by Geico, They finished the job as promised, I was very happy to see my Prius back to original, the new bumper has perfect match color, just like new, they even clean my car inside out, very detail. job well done.

My 2010 Prius was in the body shop recently. They kept me updated on a daily basis. Since this is also Geico Express service center, the whole experience was seamless. The car was ready as promised. Looks new again :-)

I had visited this location for my 2010 Corolla. The team did a great job and it was very nice experience. They kept me updated about the progress and delivered on time.

Recently I have been to acc auto store it was great service

I recently took my 2014 Honda CRV there after an accident. They took care of my car super fast and got it back to me just like new. They had a rental car agent on site who got me in a rental right away. Fast friendly and quality service. Highly recommend!

The newark location is actually partner with Geico, and I have the opportunity to get served because I took a Geico express repair right there. It has been two times they help me with my car, both are for bodywork. The work is great, which makes the part look like brand new, and they have life time warranty for their work, just keep all the documents. Further more, if there is anything unexpected happened before you picked your car, which causes damages, they would be responsible for it totally, they are always working to get your 100% satisfaction.

Very good and friendly repair center. They washed my car after repair and dropped/picked me up from my place. They were very organized, ordered the parts prior to dropping off the car and did the work very quickly and met my target timeline.

My car looks brand new after my accident and the interior detail looks better than when I bought my car.

I just had my car repaired there after being rear-ended, and this shop is the most efficient and friendly place. I dropped off my car, had an inspection, and got a rental car all within 30 minutes. They took care of all the insurance paperwork, I didn't have to do anything, and got my car back in 2 working days. They even cleaned and detailed my car. It looked like a brand new car. I highly recommend them.

Over the years, my family and I have used Automobile Collision Center to repair our SUV on three separate incidents. Two of those accidents were caused by uninsured drivers and the third by our neighbor. Our poor SUV! But, each time Automobile Collision Center fixed the car like new. Even the door handle feels better when opening it, and some of the nicks and imperfections that weren't in the insurance report were fixed too. Yes, I noticed them, and they didn't even tell me about them. The impeccable service has been outstanding, and Nancy the receptionist even remembered my name. I am so impressed with the service from the first phone call to pick up that I gratefully sent the owner Mr. Choe a basket of chocolates from Fannie May.